Shipping & Returns
Fast, reliable delivery—easy returns if it’s not right.
Find shipping timelines, costs, and return instructions for TufBilt work gloves. If you have questions about an order, we’re here to help.
Shipping details
Timelines can vary by destination and carrier. The information below is a general guide for most orders.
Where do you ship?
We ship across the USA and to many international destinations. If your country isn’t available at checkout, contact us and we’ll do our best to help.
How long does processing take?
Orders are typically processed within 1–2 business days (excluding weekends and holidays). During peak periods, processing may take a bit longer.
How long does shipping take?
Estimated transit times are shown at checkout. Typical ranges: USA 2–7 business days; International 7–21 business days (customs may add time).
How much does shipping cost?
Shipping rates are calculated at checkout based on destination, weight, and selected service. Any promotions (like free shipping thresholds) will appear automatically at checkout when available.
Will I receive tracking?
Yes—once your order ships, you’ll receive a confirmation email with tracking information (when provided by the carrier).
Do you ship to PO boxes or APO/FPO?
In many cases, yes. Availability depends on the carrier and service selected at checkout. If you run into an issue, reach out and we’ll assist.
Returns & exchanges
We want you to be confident in your gear. If something isn’t right, follow the steps below to start a return.
What is your return window?
Returns are accepted within 30 days of delivery for eligible items in new, unused condition with original packaging.
How do I start a return?
Use your order confirmation email or contact us with your order number. We’ll provide return instructions and, when applicable, a return label.
Are return shipping costs covered?
If we made an error (wrong item, damaged, or defective), we’ll cover return shipping. Otherwise, return shipping may be deducted from your refund or paid by the customer, depending on the case.
When will I receive my refund?
After we receive and inspect your return, refunds are typically issued within 3–5 business days. Your bank or card issuer may take additional time to post the credit.
Can I exchange an item?
Exchanges depend on stock availability. The fastest option is often to place a new order and return the original item. If you need help choosing the right glove, message us.